Privacy Policy for Snug Relief

Effective Date: June 10, 2026

Introduction

Welcome to SNUG RELIEF ("we," "our," or "us").

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, purchase our products, or otherwise interact with us.

Our business is located in Idaho, United States.

By accessing or using our website, you acknowledge that you have read and understand this Privacy Policy.

Information We Collect

Information You Provide

When you place an order, contact us, or otherwise interact with our website, we may collect:

• Name

• Email address

• Billing address

• Shipping address

• Phone number (if provided)

• Payment information

• Order details and purchase history

• Customer service communications

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address

• Browser type and version

• Device information

• Operating system

• Website usage information

• Referring websites

• Date and time of visits

• Pages viewed

• Shopping cart activity

Cookies and Similar Technologies

We use cookies and similar technologies to:

• Operate and maintain our website

• Process orders and transactions

• Remember customer preferences

• Improve website functionality and performance

• Analyze website traffic and usage trends

• Enhance customer experience

• Help detect fraud and maintain security

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

How We Use Your Information

We may use your personal information to:

• Process and fulfill orders

• Deliver products and services

• Arrange shipping and order fulfillment

• Respond to customer inquiries

• Provide customer support

• Process returns, refunds, and exchanges

• Prevent fraudulent transactions

• Protect our website and business

• Improve our products, services, and website

• Comply with legal obligations

• Maintain business and tax records

Because we do not currently engage in email marketing, we do not send promotional emails unless you specifically request information from us or unless otherwise permitted by law.

Payment Processing

Payments are processed through secure third-party payment providers.

We do not store complete credit card numbers or full payment card information on our servers.

Payment processors may collect, process, and store payment information in accordance with their own privacy policies.

Shopify

Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and services.

When you visit or make a purchase through our website, certain information may be collected and processed by Shopify in order to provide, maintain, secure, and improve its services.

For more information about how Shopify handles personal information, please review Shopify's Privacy Policy:

https://www.shopify.com/legal/privacy

Sharing Your Information

We may share your personal information with trusted third parties only as necessary to operate our business, including:

• Payment processors

• Shipping and fulfillment providers

• Website hosting providers

• Shopify and related service providers

• Analytics providers

• Fraud prevention and security providers

We may also disclose personal information:

• To comply with applicable laws and legal obligations

• To respond to lawful requests from government authorities

• To protect our rights, property, customers, or business

• To investigate fraud, security incidents, or violations of our policies

• In connection with a merger, acquisition, sale of assets, bankruptcy, or other business transaction

We do not sell your personal information.

Data Retention

We retain personal information for as long as reasonably necessary to:

• Complete transactions

• Fulfill orders

• Provide customer support

• Maintain business records

• Comply with legal, accounting, and tax obligations

• Resolve disputes

• Enforce agreements

• Prevent fraud and abuse

The specific retention period may vary depending on the type of information and applicable legal requirements.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Your Privacy Rights

Depending on applicable U.S. state privacy laws, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of personal information

• Request information regarding how your data is collected, used, and disclosed

• Appeal certain privacy-related decisions where required by law

To exercise any applicable privacy rights, please contact us using the information provided below.

We may request information necessary to verify your identity before processing your request.

We will not discriminate against you for exercising any rights provided by applicable privacy laws.

Do Not Track Signals

Some web browsers offer a "Do Not Track" feature.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals.

Children's Privacy

Our website is not directed toward children under 13 years of age.

We do not knowingly collect personal information from children under 13. If we become aware that personal information has been collected from a child under 13, we will take reasonable steps to delete such information.

Third-Party Services and Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be posted on this page with a revised Effective Date.

Your continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

SNUG RELIEF
Email: info@snugrelief.com
Location: Idaho, United States